Question 1

Are you a licensed roofing contractor?

Accepted Answer

Yes, we are licensed to work anywhere in the state of Washington.  Our License #: 603055951. Your local city may require a permit, which we will obtain on your behalf, and is paid for during final invoicing. Our business license is available to review any time you wish, simply call the office and we will send it to you.

Question 2

Does KLIM Roofing have workman's compensation insurance?

Accepted Answer

Yes, we are insured, and our employees are covered by worker’s compensation. The state of Washington requires that our worker’s comp be carried through the state department of Labor & Industries. We cover each of our employees, and follow the state's strict safety guidelines. Additionally, we have a full-time safety monitor that travels around to all our jobs to make sure that we are safety compliant. Roofing is dangerous work, and we take safety very seriously. People who hire companies who are habitual safety violators are partially responsible for risking the safety of workers. Before you consider hiring a roofing company, do your research.

Question 3

Does KLIM Roofing accept Credit Cards?

Accepted Answer

Yes, we accept all major credit cards: VISA, MasterCard and American Express.

Question 4

When and how do we pay you?

Accepted Answer

You pay us when you are happy. We don’t collect a deposit, and you pay us upon completion. This is a risk we are willing to take, because we are that confident in what we do.

Question 5

What warranty does my roof have?

Accepted Answer

The warranty discussion is very complex, but we are fully trained and experienced in manufacturing warranties. We can guide you through any questions you may have. Each roofing technology offer a different warranty. Our typical composition roof has a 50-year non prorated warranty from the manufacturer for defects, and our workmanship is covered by the manufacturer for 25 years. Always read the fine print, and call us for a real and honest discussion.

Question 6

Do you roof year around?

Accepted Answer

Yes, being a roofing contractor in the Pacific Northwest has taught us how to be very aware of weather patterns. We use multiple weather forecasting technologies to anticipate weather, and NEVER remove any part of our client’s roof that cannot be protected on the same day. We take a conservative approach to projects when working during the rainy season. We’ve got you covered!

Question 7

What will you do in the event of bad weather?

Accepted Answer

We only remove what can be covered/protected by the end of the workday. Many times, we will cover an open section with a tarp. Other times we will temporarily (dry-in) sections that we are working on. Drying in means that we will lay our synthetic roof deck protection and secure it in place with plastic cap nails. We only use high quality synthetic roof deck protection that can be left in place for up to 180 days (about 6 months). Typically, we cover it up with primary roofing within one day. We always monitor the weather to ensure we are taking every precaution possible to protect your home and roof investment; especially during the rainy season.

Question 8

Will you clean up after my roofing project?

Accepted Answer

Yes, we will. At the end of every job we conduct a thorough clean-up and walk-through. We also magnetically sweep daily and at the end of your project. You approve final cleaning, and we won’t collect payment until you are satisfied.

Your Questions Answered

Frequently Asked Questions

Rockstar Reviews

Certifications & Partners